Privacy Policy

Privacy Policy The website https://www.solis-yanmar.com/is operated and controlled by International Tractors Limited (the “Company”) for its tractors with SOLIS YANMAR TRACTORS brand name.

By using the website or downloading materials from this website, you or any person (hereinafter referred to as “User”) agree to abide by and confirm to have carefully read and understood the terms and conditions stated herein. If you do not agree with these terms and conditions, you must discontinue use of this website.

The Company is concerned about protecting its customers’ privacy and wants to ensure that its customers know the policy on privacy.

Please be advised that the Company complies with Indian regulations on the protection of private information and strives to safeguard User’s private information. Please read and understand this Privacy Policy before you provide any private Information on this website.

Please remember that by disclosing your private information on this website, you are deemed to have accepted the terms of this Privacy Policy.

Use of Website
This website or any portion of this website may not be duplicated, copied, reproduced, posted to other websites, or otherwise exploited for any commercial purpose that is not expressly permitted in writing by the Company.

Collection of Personal Identification Information

Users are advised to provide that information which is relevant to their queries to enable the Company to address the same and provide the requested information. The Company requests that at the time of sending commercial queries, Users may send the following information for his / her identification.

1. Name of the entity
2. E-mail ID
3. Name & designation of the contact person alongwith contact address & telephone number
4. Exact geographical location of the requirement
5. Purpose of the communication

Uses of Personal Information

To respond to User's inquiry or request, the individual User agrees and understands that it may be necessary for the Company to share User’s personal information with other group companies imposing the obligation not to use the personal information of our customers for any other purpose. The collected personal information may be used for the following objectives :

· To improve customer services
· To improve our website
· To make business plans accordingly
· To send across customer focused information.

Log Data

The Company may inform the User that whenever the User visit the website of the Company, the Company collect information that User’s browser sends to the Company that is called Log Data. This Log Data may include information such as User’s computer’s Internet Protocol ("IP") address, browser version, pages of Company’s website that User visit, the time and date of User’s visit, the time spent on those pages, and other statistics.

Cookies

The website of the Company may use cookies to enhance User’s experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. On choosing to do so, please note that some parts of the website may not function / perform properly.

Service Providers

The Company may employ third-party companies and individuals due to the following reasons:

To facilitate the service; To provide the service on Company’s behalf; To perform website related services; or To assist us in analyzing how Company’s service is used. The Company want to inform the Users that these third parties have access to User’s personal information. The reason is to perform the tasks assigned to them on Company’s behalf. However, they are obligated not to disclose or use the User’s personal information for any other purpose.

Security

This website registers Users in order to provide them with the best possible service. This important personal information is protected by Secure Sockets Layer (SSL) encoding and a firewall on a dedicated server to help protect your personal information from unauthorized access, use or disclosure.

The Company adopts the practices of appropriate data collection, storage and processing and security measures to protect against unauthorized access, alteration, disclosure or destruction of the personal information, username, password, transaction information and data stored in respect of the Users on the website. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and the Company cannot guarantee its absolute security.

Links (Third Party Websites)

The Company’s website may contain links to other websites. If the User click on a third-party link, the User will be directed to that website. Note that these external websites are not operated by the Company. Therefore, the Company strongly advise the User to review the privacy policy of these websites. The Company have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Personal information is not shared with any websites linked to this website or any third party websites. The Company has no responsibility for gathering or disclosure of personal information by linked websites.

In principle, the Company does not share personal information to any third party without any permission of the concerned User.

Please be sure to check the privacy policy of each website you link in order to protect your Personal Information.

Children’s Privacy

The Company’s website / services do not address anyone under the age of 13. The Company do not knowingly collect personal identifiable information from children under 13. In case, the Company discover that a child under 13 has provided the Company with personal information, the Company immediately delete the same from its servers. If the User is a parent or guardian and he / she is aware that his / her child has provided the Company with personal information, please contact us so that the Company will be able to do necessary actions.

Liability

It is hereby clarified that no information derived from such third-party shall be treated as accurate and the Company shall not be responsible and accept no liability of any nature for the same.

Amending and Removing Personal Information

When a User / person wishes to update, change or remove his / her personal information from this website, the Company to do so in response to such User/ person's request.

Updating the Privacy Policy

The Company, at its sole discretion, is entitled to update / revise this Privacy Policy at any time.

Users are requested to refer this Policy on regular basis as changes to this Privacy Policy shall be shown on the website so that Users can always keep abreast of the current said Policy on the gathering and uses of their personal information.

Users’ Acceptance to Changes

By using this website, User signifies his / her acceptance of this Privacy Policy and the terms of use posted on the website, which Users are advised to read and acquaint themselves. Users’ continued use of the website following the posting of changes to this Privacy Policy shall be deemed their acceptance of those changes.

Awareness & Views

Please contact the Company if you believe that this website is in breach of its Privacy Policy. The Company shall check the problem, reply by e-mail, and remedy it as necessary in a suitable manner.

The Company may be contacted at +91 120 4095860 // marketing@solistractors.in

DISCLAIMER

The information relating to SOLIS YANMAR TRACTORS branded products, product images, specifications and availability provided on the website, digital and social media platforms, are subject to constant revision, up gradation based on the Company’s policies and current product-line, and may not reflect the updated information. Users are advised to contact at +91 120 4095860 // marketing@solistractors.in , our regional sales representative, or nearest authorized dealer / distributor in this regard. Products listed on the Company’s digital platforms may not be available in certain geographies and may be enhanced or discontinued without any prior notice.

The Company does not verify, endorse or approve any information relating to itself, its products, their price, specification, availability etc., provided by third-party on any platform whatsoever, including websites, aggregator sites, social media platforms, instant messaging platforms, non-digital platforms - print media, trade journals, publications etc. It is hereby made clear that no information derived from such third-party shall be treated as accurate and the Company shall not be responsible for the same in any manner whatsoever.

S Trac Solis

1. Introduction

Welcome to the S Trac Solis mobile application developed by International Tractors Limited. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our App. By using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

Personal Information: When you register or use our App, you may be asked to provide certain personal information, such as your name, email address, phone number, job title, and other contact details.
Profile Information: Information about your preferences and settings within the App, including your user profile, preferences, and any other information you choose to provide.

2.2 Information We Collect Automatically

Usage Data: We collect information about your interactions with the App, such as the pages or features you access, the time you spend on the App, the date and time of your visits, and other similar usage data.
Device Information: We collect information about the device you use to access the App, including the device's model, operating system, unique device identifiers, browser type, and network information.
Location Data: We may collect and process information about your actual location if you grant us permission to do so. This information is used to provide location-based services within the App.
Log Data: We collect log files whenever you interact with our App. This log data may include your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

2.3 Information from Third Parties

Social Media: If you link your account with third-party social media services (e.g., Facebook, Google), we may receive certain information about you from those services, such as your profile information and any other information you make available to us when you link your accounts.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain the App: To ensure the App functions correctly, to provide customer support, and to fulfill your requests.
To Improve the App: To understand and analyze how you use the App, to develop new products, services, features, and functionality, and to improve the overall user experience.
To Personalize Your Experience: To personalize your experience by presenting content, products, and offers tailored to your preferences.
To Communicate with You: To send you updates, notifications, and other information related to the App. This may include promotional information if you have opted in to receive such communications.
To Manage Your Account: To manage your registration, profile, and account settings.
To Ensure Security: To monitor and analyze usage and trends to ensure the security of the App and to detect and prevent fraud, abuse, and other harmful activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting services, data analysis, payment processing, and customer service.
With Affiliates: We may share your information with our affiliates, subsidiaries, and other companies under common control for the purposes described in this Privacy Policy.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
To Protect Rights and Safety: We may disclose your information to enforce our terms and conditions, to protect our rights, privacy, safety, or property, and/or that of you or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Objection: You can object to the processing of your personal information.
Restriction: You can request that we restrict the processing of your personal information.
Portability: You can request a copy of your personal information in a structured, machine-readable format. To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services before providing any information to them.

8. Children's Privacy

Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy

10. Disclaimer

While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Your use of the App and any information you transmit through the App is at your own risk

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: [privacy@internationaltractors.com]

By Mail: International Tractors Limited,